Your Voices are Heard at Bingo Vega

Sat, Jan 23, 2010 at 6:32 am Posted in Community Comments Posted by Joel, Hall Manager

It’s 5am and you’re wondering why is Joel up this early in the morning on a Saturday? Besides being an early riser I couldn’t wait to share with you some good news.

your-voice

As some of you know, last week, on our newsletter (Jan 15 – 20 Issue) we ran a quick survey asking you two simple questions:

  1. What’s 1 thing you love at BingoVega.com
  2. What’s 1 thing you think we should do differently at BingoVega.com

Well, we received some amazing feedback and I wanted to let the community know, your voice matters at Bingo Vega and most importantly, it is heard.

As a result of your suggestions, here are some of the new iniatives we will be rolling out in the coming days and weeks:

  1. Send out scratch cards every month for a chance to win free bingo prizes and cash
  2. Offer a debit card payout solution – we’re working on this and hope to have it ready soon
  3. Faster crediting of BBs of your chat wins – we will toss out the 24 hour waiting period and implement a speedier crediting system in the weeks to come
  4. Smaller deposits amount – right now, the minimum deposit at vega is $25, we’ll be introducing a $10 and $20 level as well in the coming days
  5. Instant crediting of funding bonus
  6. More game and pattern varieties across all bingo rooms
  7. A room with variety of card costs and prizes (we actually tested this last night as part of the Friday Mixer Event)
  8. Give BBs back on payout flow back

Over the course of the next few days and weeks, we’ll be rolling out some of these new changes. Stay tuned to the vega blog, facebook fan page and newsletter for all the details.

If you have any other ideas and suggestions, please leave them in the comment box below – thank you.

  • They go in "sessions" and you can't join a game until the previous session is finished. The odds are alright.
  • I am going to Vegas in August and staying at the South coast. I want to play bingo-- because I heard your money lasts the longest. Plus I like Bingo...
  • i think bingo games comes in the Poker category??
  • kickmein2red
    i just wanted to suggest a new cg
    deal or no deal
    it can be played for small or large amts
    using a combp of bbs and cash
  • nice blogging.. keep it up.
  • crescentma
    I think that it would be awesome to play teams during the day. Some of us can't play teams at night. I work nights, and miss out on the fun
  • luvmy6kids
    I agree with Kisha! You could open another room such as the 2nd chance room and it only be open to those who pre-registered for teams. The deadline for pre-registering could be 24 hours in advance so that there's time to set the teams up evenly and fairly and there could be the requirement for prebuying a certain amount of cards to guarantee that someone doesn't back out (such as 5-10 card minimum where the money would be withdrawn from their account instead of just set up to buy if the money is in their account like it usually does). It's frustrating when you're playing teams and someone comes in, says they want to play, and then leaves in the middle of teams so you're short a player.

    I love the idea of scratch cards! I can't wait for those! And the return of bb's on payout flow back. I love it! Thank you!
  • bobcat21
    never heard anyone ask for scratch cards...heck...they not even fun online.
  • sunnylea
    Because of your "improved" changes, I will not be spending my money at VEGA anymore. Seems I'm not the only one. Your changes stink! It was great the way it was, now I play for $8? I don't think so!
  • Julie1960
    Bingo Vega Management-- I would look at all the negative comments about the changes in the dipper m/w and asteroids rooms if I were you. There is some posted on here the blog but most are on facebook. A LOT of people are mad and some say they are leaving unless you change back. It is a lot of changes at once the worst ones in my opinon were to the asteroids room. I am not paying 50 cents a card to win $10--20.
  • KishaLuvsRed
    I think Vega should open a new room on Sun,Mon,Wed for 3hr for the team bingo players only. Team bingo is really fun to play but its very hard for the teams to compete when there is 60/100 people in the room, you cant hardly get a win you have some of the same people winning every game and there not playing teams so that takes the win away.
  • momoof3
    i think some of these changes would be fun but to change the little dipper room so drastictly and without warning im not sure was good plz change it back i would be happy again tyvm hopefully this matters
  • momoof3
    hi this is momoof3 im very upset with the current changes to the little dipper room plz if anyone else is upset plz let support no and share you feelings tyvm for listening
  • Marilyn
    Hopefully you will read comments on facebook as there seem to be lots of unhappy people and hopefully you'll post negatives as well as positives!
  • Julie1960
    I also would like faster pay-outs. I requested one on Jan.4 It was finally approved on Jan. 11 and have yet to receuve it. First it was supposed to go to e-wallet now I requested a cashiers check and it was supposed to go out on Jan 25 now it might be next week> I agree withe other person. Yiu have no problem taking our money but where is our money when we win? In cyber-space somewhere? This is getting very frustrating and very old quick. Julie
  • 1badazzmama
    i love the new card prices in special event! it gives players who usually dont play a chance to win! like me! tyvm vega
  • jado53
    dear sam, i'm sorry i have not met you but it is aa thrill to know someone cares. not everyone who plays bing has unavialable funs u have taken care of everything i thank you so very much jado29
  • screamb
    Well dang Joel ya know you got most of us at scratch off tickets, Glad flow backs will count as they are still deposits. Lasy member of the month was november are you going to end that program with a december one?
  • Hi Screamb, regards member of the month, we'll be running December's and then re-visiting this offer and giving it a make over. I think it has lost the excitement from the initial months but not too worry, we will be jazzing it up soon :)
  • mermaidcutie
    I'm in Hong Kong right now and didn't see this till today. I think these are great ideas. I was wondering whether you may have special games for night owls like myself like on two or three games per hour with good pots.
  • gina
    I am just looking for a bingo game the way it is hyped..as a friendly, meet people chat, entertainment activity that is NOT dog-eat dog.way too expensive, highly competitive "play" that can dry up your pocket and get ya nothing but frustrated from seeing the high rollers win repeatedly.Where is the casual room with a max of 10 or 12 cards where one can actually call this relaxing and fun? It is better to win 10 bucks than no bucks...day after day. You can pretend all ya want that your there for the fun, but we know you are there to win, and if your counting on lady luck, DONT! Luck is not fickle when your competing with maxers and big spenders.Sites love it, but the player that is on a smaller entertainment budget does not.Vega is infamous for same winners..day after day... seen some win 10- 20 times in less than an hour and everyone else just spends.defies odds!
  • Wow, Hong Kong. How exciting! I'd love to visit Hong Kong in the near future - would love it if you can bring us back some photos and stories ;) ... enjoy your time.

    Regards your suggestion - for sure. We're in the process of revamping night owl - bigger pots, more games and more variety ... all coming to you this week!
  • mplleafgrl
    Awesome news:)...
  • Julie1960
    I will definitely like the new patterned games. I vote for more straight bingos maybe a stamp or two stamps and 4 corners would be nice too. My other suggestion would be to change the 30 day deposit-to-cash-out rule to 60 days. If you happen to hit a winning streak clsoe to the end of your 30 day time-frame you may miss out on getting a cash-out if your request falls on a holiday, and the next day you can cash-out is after the 30 days because you can only request a wiyjdrawal on certain days. That happened to me this week. My 30 days was up on Jan. 19 so I requested a cash-out on Monday Jan. 18 but it was a holiday so it was denied, I couldn't do it again until Wed. Jan. 20 but by then my 30 days was up so I missed out on getting my money. If it was 60 days or even 45 that would give you an extra day or two to make sure you get it in time even it is a holiday. Julie1960.
  • bobcat21
    the original cashout should be honored...holidays or not...seeing as the site only allows cashouts on certain days...

  • HI Julie1960 ty for the feedback. Although I can't promise we'll extend the deposit rule from 30 to 60, I can promise you, that we'll be taking another look at the payout process at vega and hope to make further improvements as we've done in 2009 and early 2010.

    So stay tuned for more improvements.
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