Hi All, Joel here again. I was contacted by Bingo Vega member LFA7747 recently and she had a legitimate opinion regards the opening of all rooms to all members. Since this is something on the minds of others, I wanted to share my response to her as it may be of value to you.

LFA7747′S COMMENT TO ME:

HEY JOEL I AM LINDA LFA7747 AND I AM VERY UP SET WITH VEGA RIGHT NOW, BECAUSE I SPOKE OUT IN THE LOBBY ABOUT VEGA OPENING UP OUR ROOMS TO NON DEPOSITERS THIS IS UNFAIR TO US DEPOISTERS CAUSE YOU NO WE LOSE OUR MONEY WHEN THEY WIN. YOU NO ITS NOT FAIR TO US,YOU HAD A ROOM FOR THEM TO PLAY IN. I UNDERSTAND THAT YALL WANNA GET MORE PLAYERS BUT HOW WOULD YOU LIKE IT IF YOU WAS LAUGH AT BY NO HARD LOSE YOUR HARD EARNED MONEY TOO, SO NOW MY ACCOUNT HAS BEEN SHUT DOWN DO YOU THINK THAT’S RIGHT TOO, BUT DO YOU KNOW THIS IS WRONG AND MORE PLAYERS WILL CATCH ON HOW VEGA IS CHEATING THEM OUT OF THEIR MONEY TOO. CAUSE IT LOOKS LIKE VEGA DONT CARE ALL THE FREE MONEY THEY PASS OUT HELPS NEW NON DEPOSITER TO TAKE OURS HARD EARNED MONEY. TIMES ARE HARD TOO ON US. BUT I WILL SAY THIS LOOK AT THIS FROM MY SIDE HOW WOULD YOU LIKE IT IF 10 NEW NON DEPOSIT PLAYERS COME IN AND THEY KEPT WINING EVERY GAME WE LOSE BUT VEGA GAINS CAUSE VEGA GETS OUR MONEY

MY RESPONSE IS BELOW:

Hi Linda,

Thanks for contacting me and sorry to hear that we’ve upset you. That’s horrible and we’re sorry. It’s never fun having one of our valuable members upset.

I understand your point of view on this.  When we  decided to open vega that was a big concern for us too. Unfortunately there are times we’re faced to make decisions that fail to please ALL of our members. But I believe, opening vega’s room to all, benefits the community in the long term.

I’ll do my best to explain how.

First, we’ve committed to have the rooms accessible to all members as a test run to see the impact it has on  newbies and our regular members. Please rest assure, we’re monitoring this very closely to ensure it benefits the community as a whole. And if in the next few weeks, the data we analyze shows otherwise, we’ll re-consider.

But for now, here’s why:

1. First, Vega believes in transparency and openness. We believe, blocking off access to new members sends the wrong message that they’re not welcomed. Our goal is to build Bingo Vega as not just a bingo site, but an online community where people who share a common like for bingo can meet others, build relationships and win good size pots in a safe and secure environment.
2. Second, we believe, by allowing new members to join the fun in all rooms, does help increase the pot size for regular members, giving you a chance to win bigger prizes at vega.
3. Third, although the percent of newbies taking wins from regular member is very low, we’ve put in a policy that if a big game like a PJ or any game prize over $500 is won by a newbie using their trial money will be put back into the system or played again for paying members.
4. And lastly, we’ve committed to launch a new room in the future exclusively for our pay to play members.

I hope, my explanation does give you a better understanding as to why we made the difficult decision to open access to all members. As I mentioned above, we’re monitoring this for a short period and if we conclude this hurts the entertainment experience for our members, we’ll re-consider.

In the meantime, I invite you, to share any ideas and suggestions how we can improve your experience at vega.

ps. To clarify, your account hasn’t been disabled by our staff, the system disabled your account because of concerns of multiple account. If you have any additional accounts please let our staff know and we’ll happily close the non-active accounts, so you can be clear of any multiple account violations.

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I’d like to invite everyone else, to share your thoughts in the comment box below. Thanks.