58 Responses to “New Chat Improvements at BingoVega and Upcoming $100 Free Bingo Games”

1. 

   1coconutj1 on Apr 15, 2009 at 11:10 am:

   OMG!! YOU ALL ARE SO WONDERFUL TO US PLAYERS.. AND I WANT TO LET YOU ALL KNOW I REALLY HAPPY ABOUT THE IMPROVEMENT AND I APPRECIATE ALL THAT YOU ALL ARE DOING!!

2. 

   2mckeemom on Apr 15, 2009 at 11:45 am:

   These imporvements are soooo great!! Once again you are making sure Vega is the best site ever!!! We are confused on the Improvement #1..could you explain that better please? I usually depo 100 at time..so it seems I will be losing out on bbs? I dont think I understand it..lol..no big surprise there. Keep up the great work and thank you for all the great rewards to us players!

3. 

   3VegasHoCat on Apr 15, 2009 at 11:50 am:

   Ok, love all the improvements except for #1….could you please explain that to me, cause it looks like more of loosing out on bbs to me, than for the better? or am I just not seeing what you are saying? If you deposit 100.00 in a week, you only earn 100.00 in bbs. but the old way, you could earn 200.00 in bbs……

4. 

   4Joel on Apr 15, 2009 at 12:06 pm:

   thanks for the feedback and question. The current 200% bonus only applies on your last deposit. So if you deposit $50 today, you do qualify for $100 in chat bonuses but if you deposit $25 again tomorrow, you only get $50, bc the old bonus applies only to your last and most recent deposit. We believe, the new bonus of 100% of your total deposits made in the past 7 days, will reward more of our members. So you'll continue to qualify for more Chat BBs. Hope this clarifies.

5. 

   5Joel on Apr 15, 2009 at 12:43 pm:

   Hi mckeemom, you're right, the old bonus structure would have been better for players that only made a single one-time deposit of $100, but at the same time penalized players that deposited small amounts, then a bigger deposit or vice versa. But overall, the new extended bonus across 7 days, rewards more players. Of course our goal is to ensure every improvement we make, benefits all of our players, if not the majority. So we'll continue to review and monitor the new changes. If we think, there's room for improvement, you can bet, we'll be on top of it

6. 

   6Joel on Apr 15, 2009 at 12:45 pm:

   actually no, you would only receive 200% on your last deposit not your last 7 deposits with our old rule. That's why we're changing the bonus from your last deposit to your total deposits in last 7 days. With the old rule, you would only receive 200% bonus on your last deposit only, so it would be $50. With the new rule, you would get $75 because it will now include on your total deposits made in last 7 days.

7. 

   7VegasHoCat on Apr 15, 2009 at 1:16 pm:

   Ok, i am so sorry, but I am just not grasping this joel, lol! Tell me this and maybe I will get it…I am depositing 25.00. Thats it…no more than that for one week. What can i earn in chat bbs?

8. 

   8Joel on Apr 15, 2009 at 1:50 pm:

   no problem … I'm here to answer all your questions.

   If you deposit only $25, you'll qualify for up to $25 in extra chat bonuses in addition to your 100% free bingo bonus.

9. 

   9dawn410 on Apr 15, 2009 at 3:48 pm:

   Great love the idea of 8 free $100 dollar games great vega. Thank you so very very much.. I just love this site more an more everyday!!!!!

10. 

    10turkeygoose on Apr 15, 2009 at 4:12 pm:

    HONK HONK way to go vega you did it again I love being spoiled lol Thanks again your the best !!!!! Gobble Gobble Turkeygoose

11. 

    11kellyann1975 on Apr 15, 2009 at 4:53 pm:

    you guys are great… don't forget to VOTE for VEGA at whichbingo.com site of the year

12. 

    12sunshinedeb on Apr 15, 2009 at 8:06 pm:

    I have been very happy since I started playing at this website and one of the PLUS things I really liked was that your chat host gave bonus bucks right away! Then there was no confusion as to not getting them.That has now changed and I dont think of it as a positive thing

13. 

    13luckydust on Apr 15, 2009 at 8:14 pm:

    really like most of the changes but don't think I like the improvement #1 will have just wait and see

14. 

    14hatfield on Apr 15, 2009 at 10:18 pm:

    Have to say you guys just amaze me at all the great changes you are always making. I brag to everyone how great this site is, but now i think one of the changes is nothing to brag about, so to speak. Its the one where they turn in your cg wins and u are pd once a day. People like me who get real low on funds rely on cg wins to continue to play till i can deposit again. But this way, i gotta wait. Today had just a little over a dollar, played a couple in milky way, then knew i better use the rest buying 1 card at a time in little dipper. Finally got a cg win, but down to my last nickle and couldnt play no more due to not getting my bb's right away. This is the only change i have to say that isnt a good one to some of us. Have played other sites that did this, needless to say, never went back after seeing thats the way they did it on cg wins. But, every other change here has been only positive ones.

15. 

    15missy143 on Apr 15, 2009 at 10:51 pm:

    yay… can't wait!!! you guys are awesome!

16. 

    16moncamoncha on Apr 16, 2009 at 12:24 am:

    I am fairly new to online bingo so I only know this site from the first of 2009. It has change alot since I have been here….ALL of it good! We need to go to WHICHBINGO.com and choose our favorite CM. It looks like Beth was the last one choosen in 2006….Let's let the world know BINGOVEGA rocks!!!!

17. 

    17moncamoncha on Apr 16, 2009 at 12:29 am:

    I didn't see your post when I wrote and suggested we vote for our favorite CM. It looks like the last Bingovega CM voted for was Beth in 2006.

18. 

    18ruby23 on Apr 16, 2009 at 1:19 am:

    i think the improvements are great, but not sure about crediting 1 time a day, since chat host is keeping track and has ability to post, maybe they can post them after each shift. love this site ty

19. 

    19mermaidcutie on Apr 16, 2009 at 1:29 am:

    This is awesome and I hope I can attend , unfortunately I work in retail so my hours are mostly nights on Wed and Thur. I wish the best of luck to all players.

20. 

    20BadAzzPenguin on Apr 16, 2009 at 6:27 am:

    well, while i enjoy alot of the benefits you all are coming up with.. and i know how hard you guys work.. and i truly enjoy jonboy and bridget and angel and ladonna.. there is only one new thing that im not very fond of.. it's that the cm's dont credit the bb's anymore .
    i know i know.. it's easier and gives us more time without favor'd cms and i totally understand that.. but also getting the bb's right away without the fusterations of the wait and wondering .. or the delay in being able to play more games.. was a huge benefit i think to the site and hte players.
    but.. that's just my opinion.. lots of hugs.. and thanks for doing a wonderful job.

21. 

    21mckeemom on Apr 16, 2009 at 8:10 am:

    Thank you so much for getting back to me so quickly. I appreciate it and it shows how much you value the player's opinions. I wanted to let you know that last nite on the free 100 games in big dipper, I player a couple of games but then got booted. When I tried to access the site, I could'nt. I recieved an error message that site site was unavailable due to capacity problems..lol . No big surprise with 100 free games..lol. Jonboy thought I should let you know though….Thanks for everything. You guys are great!!

22. 

    22Barb on Apr 16, 2009 at 10:21 am:

    I love the changes and how we are extending our hours to make sure we are here when our players need us Also the Player Appreciation $2,400 in Free Bingo Games is out of this world I know you are all going to love what we have in store for you. And OMG how about those double BBS and Triple BBS I cant wait to see what they come up with next!

    Good luck in your upcoming games,
    Barb

23. 

    23LUPOOL on Apr 16, 2009 at 12:36 pm:

    I like the improvements you have made to bingo vega…I like the new games. I have a lot of fun here. I am one of those people who can only deposit small amounts of money at a time. That is probably why I have never maxed on bbs. I hope your new system works, because I deposited my whole monthly allowance here on Easter Weekend.. Thank you for bringing some fun in my life Binso Vega.

24. 

    24luvmy5kids on Apr 16, 2009 at 2:13 pm:

    I'm with others who are unhappy about the cg bb's change. One of the things I liked most about BingoVega was that you got your cg bb's right away instead of having to wait an entire day. Now, you don't know that you got paid for all of them. I'm already questioning whether I was shorted out of bb's I won or if I'm supposed to get them tomorrow since it was after midnight. I kept track of most (if not all) of the cg bb's I was supposed to win yesterday and it should have been $44 but I only got $28. I don't know if the cm's didn't track all of them and I was shorted a lot or if I won't get them until tomorrow. I really don't like this change at all. It's not a change for the better!

25. 

    25CMJONBOY on Apr 17, 2009 at 4:42 am:

    Thanks to all for your comments and your thoughts. That is what the blog is about….we encourage all of your thoughts so we can understand what you think about things and how you feel about them. Listening to you guys helps the Vega team better know how to please you guys. So thanks and good luck on all the upcoming big games! We appreciate you all playing here!
    Smiles!

26. 

    26Joel on Apr 17, 2009 at 5:09 am:

    Hi luvmy5kids, thanks so much for your comment. I totally understand your point of view on the bonuses being credited immediately. This was probably a better value for our members in the short run but this method made it difficult for us to manage the BBs being awarded on two levels.

    1) our CMs time was taken away from attending to you and other BingoVegan roomies
    2) it was very time consuming for our CMs to verify between qualified and non qualified members. As a result, a ton of your qualified BBs were being awarded to non qualified members. With this improvement, we can now better track the BBs being awarded and re-award those BBs back to qualified members in the form of double BB days, even surprise Triple BB days and other surprises that we have lined up for you.

    Overall, with your feedback and suggestions, we can monitor this new change, make tweaks and adjustments to make it even more rewarding for valued members such as yourself.

    Plus, this improvement, will enable us to do more for the community in the forms of more complimentary games like the $100 games we're currently hosting, bigger guaranteed prizes, makes it more achievable for us to launch new rooms like the upcoming 2nd chance room and pack and quick lines room.

    At BingoVega our promise to our players isn't just big bonuses, in fact it's big bonuses, big prizes and big winners. If we continue to be a community known for just BBs, we'll loose out on the opportunity to reward you with other perks that we feel make Bingo Vega an overall better community to be a part of.

    I invite you to continue to share your suggestions and feedback on the improvements “good or bad”, because at the end of day our goal is to create the online community that BingoVegans enjoy being a part of.

    I've asked Beth to look into your BBs and I can assure you that our CMs are not just great hosts but they're great BB accountants … if you're missing any qualified BBs, we'll be sure to credit your accordingly.

27. 

    27Joel on Apr 17, 2009 at 5:32 am:

    our pleasure mckeemom! This has been fixed and bc of the issues, we'll be hosting an additional day of $100 complimentary games this Saturday.

28. 

    28bobcat2 on Apr 17, 2009 at 7:54 am:

    The new improvements don't seem to be for the player benefit, the changes in the way bbs are done has really changed the feel of the site…
    the having to deposit every week, for me, will make it impossible to play here as i usually do. I am on fixed income, cannot afford to deposit every week..and now with the bbs limit of 100% of last deposit…you will be paying less in bbs than anyother site that i know of….all that i know pay atleast 150%.

    So much as i like this site and love everyone here, I will be forced to spend my limited dollars elsewhere.

    thanks, hope you go back to the way things where.

29. 

    29bobcat2 on Apr 17, 2009 at 8:02 am:

    this is a lot less than we were getting before joel.

    i know economy might have forced u all to do this…but it seems drastic in one fell swoop.

30. 

    30cuinbingorehab on Apr 17, 2009 at 8:41 am:

    Well, here it goes…I am not liking the new bb system. Here is why it does not work for me. I made 2 deposits yesterday and didn't win. I wasn't able to play in the games last night because I wasn't going to deposit again. I did play chat games and have bbs coming to me, but I could have kept playing if they were credited last night. So I can see that I will be unable to play as long as I was before so i am unable to put money back into Vega as much. See how this doesn't work? I'm sure I am not the only one who will be spending much less time here now:(

31. 

    31Joel on Apr 17, 2009 at 12:13 pm:

    Hi bobcat2, thanks for your comment. First off, I apologize if I haven't clearly communicated the new changes.

    To clarify, before we rolled out the new improvements, the chat bonus was 200% on your last deposit. Now, it's 100% on your total deposits made in last 7 days. This is a HUGE improvement and we're giving away more. As I've said before, many of our players on the old chat bonus crediting we're being penalized and we believe by extending the bonus on TOTAL deposits and NOT on just last deposit, rewards BingoVegans more.

    I'm sure, there will be other online bingo sites that may offer more chat bonuses as there are bigger online bingo communities that may offer even bigger prizes. As we've said before, our goal and promise to you is a total online bingo experience where you can get big bonuses, big prizes and where we have big winners. With Vega's daily 100% to 300% free matching bonus PLUS 100% qualified chat bonuses on your total deposits made in last 7 days, we hope we're doing something right

    We'd love to be the site that gives the BIGGEST bonuses but we know that prevents us from doing other great and exciting specials at vega; to name a few:

    1) our new player of the month award
    2) weekly and daily free bingo cash games
    3) upcoming 2nd chance room for when you hit an unlucky loosing streak
    4) 1TG coveralls
    5) upcoming double BB and triple BB days
    6) new bingo rooms such as the upcoming short and quick patterns with PJP
    7) weekly guaranteed $1,000 and $2,000 coveralls in 75 calls
    upcoming exclusive free roll cash games for our valued members

    This change isn't written in stone, we've made it easier for you and other BingoVegans to share your suggestions and feedback as we're always looking to further improve your experience at Vega. So keep those comments coming, we're all paying attention and we're here to make bingovega the right community for you.

    Thanks again for sharing your suggestion, really appreciate it!

32. 

    32Joel on Apr 17, 2009 at 12:26 pm:

    hi bobcat2, I just replied to your earlier comment. Hope my comment below further explains why we felt this would be more beneficial.

    Actually, it's funny, as more businesses are cutting back during the economic downturn, we've done the opposite since January. We've increased our chat host schedule giving your more excitement throughout the day, we've also extended our customer care team hours to better serve you.

    In addition, earlier this month we injected more cash into your PJP games across all 3 main rooms and have so far we've awarded more PJP winners this month than any previous.

    I only highlight the above to clearly communicate our commitment in further improving the bingo vega community for our valued members such as yourself.

    We're surely sensitive to the economy and feel just in the past few months we've done some interesting specials to give more to our members from free bingo games to bigger depositing bonuses and we're not planning to stop

    We hope you give the new changes some time and I'm sure you'll see that the new improvements overall will make the community even more exciting.

33. 

    33tammy_won on Apr 17, 2009 at 10:58 pm:

    well as far as the bbs i dont think thats a good idea at all i play at alot of sites and it seems like it always gets confusing its hard for u to keep track of every onr winning bbs,but if u think thats a better way then hey try it…but in the mean while alot of ppl depend on there bbs right then and there it keeps them playing alittle more when they cant keep depoisting thats all…..

34. 

    34kellyann1975 on Apr 18, 2009 at 12:28 am:

    i have seen no difference in chat from when they posted after every chat game.. some rooms it seems more of a hassle.. also any way to change up trivia cg… most have lag and before we even see ?? on the screen it is answered 5 times over

35. 

    35msmaverick2u on Apr 18, 2009 at 9:12 pm:

    I want to thank bingovega for all the free games they offer. The new improvements you're doing are totally awesome and I appreciate everything on this site. This site rocks!!!!!!!

36. 

    36VegasHoCat on Apr 19, 2009 at 7:06 am:

    Hi Joel! I came back to look and see if there were any positive comments about the changes of the bbs yet, lol. And it looks like all negative to me for the most part. And it also disrupts chat, with constant questions about when bbs will be awards, what time of day, they were shorted blah blah…I DO agree with rewarding the bbs once a day. Like you said it helps keep track of ones that dont qualify to play…BUT do NOT like the 100 % bonus on bbs. MANY do not benefit from that looks like to me. I feel as if it's an attempt to get us depositing more, more often. And lots on fixed incomes just cant do that….

    anyways, just saying I DO hope Vega is listening and will see that the majority feels that this is NOT a good thing, at least about the bbs.

37. 

    37Joel on Apr 19, 2009 at 11:53 am:

    Hi screamb thanks for your comment and sorry to hear you're still not getting our emails. I spoke to Cindy and she has replied to your previous email with some valuable tips. Please don't take this personal, we're sending you our emails, the issue is with your email ISP that are blocking our emails. Vega's emails are whitelisted meaning we practice permission email marketing and have high trust with major ISPs like gmail, yahoo and hotmail. Not sure why your ISP is not delivering our emails to you, as a customer of theirs, they're not providing you reliable email services.

    With regards to Trivia. Beth is always open to suggestions and ideas for improving your chat games at Vega. I'm certain if you send your suggestions to her for Trivia, she'll be able to further assist you.

    I'm not sure why there might be complaints in our chat room, if there are a few bad apples, I'm certain our CMs are monitoring and guiding these players on acceptable chat behavior. I agree, Vega's chat rooms are not a place where arguments and negative feedback are welcome as this spoils the experience of other members. I'll speak with our CM team and better understand what these new complaints might be about and deal with them accordingly.

    Thanks screamb!

38. 

    38Joel on Apr 19, 2009 at 11:54 am:

    thank you msmaverick2u!

39. 

    39Joel on Apr 19, 2009 at 12:04 pm:

    Hiya VegasHoCat, welcome back! There have been a couple of valuable concerns on the new Chat BB improvements but overall, we're super happy with the positive feedback on the changes we've made at Vega from bigger bingo progressives to extended chat games to more free bingo games.

40. 

    40kellyann1975 on Apr 19, 2009 at 2:24 pm:

    its nice to see responses to comments in here.. need to apply that to questions in email.. they may seem trivial to you but a non response to a ?? in an email makes a person feel like not coming back.. and its not just the recent ones either

41. 

    41kellyann1975 on Apr 19, 2009 at 2:25 pm:

    oops so sorry… nice to see you respond to “some” comments here

42. 

    42VegasHoCat on Apr 19, 2009 at 2:51 pm:

    It's not the CMs fault about these players, and I know scream didnt mean that too. We have ones that play the free games, and will immediately come to chat after winning asking how they can withdrawal, having never deposited, that gets sooo very old. And THAT is through no fault of the CMs and speaking with them won't help that situation.

43. 

    43Rickie Sue Osborn on Apr 20, 2009 at 1:01 pm:

    Whew…Just got done reading all the comments..lol took me awhile..ok..here goes, I like the new changes vega has been making.. as far as the bb's go..I remember back in the day you had to wait till the cm's shift was over to recieve them..now,.you have to wait a whole day..I can see both sides of this..It may be easier for the cm's to do it this way, giving more time to spend with us, answering questions, or just plain having fun. Then,, I can see the side of the players..trying to keep track of all their bb's earned in a day from the many rooms, and cm's..and then not getting them till the following day. Then if their shorted bb's, that makes it difficult to try and figure out why, where, and how. I'm not sure how you can work on this or if you even want to..but I will think about it and get back to you…lol might take awhile.lol But I love Vega…and I'n not going anywhere soon..lol
    Riley 624

44. 

    44VegasHoCat on Apr 20, 2009 at 1:22 pm:

    I do agree with you, about ALL of the changes, they are MUCH better and exciting! As I have stated over and over though, the one thing that I feel, and LOTS more like me feel, the change of the bonus, the 100% is NOT a good thing. And we are still seeing nondepositers playing chat games, the cm's still have no way of knowing if they are or not. so at that time, it still will take away from depositers, 2 winners per chat game, no matter if they are non depositers or not. I just wish there was a solution to that problem, well, I do know solution, but Vega doesnt want to do that…have a room for depositers ONLY, apparently.

    I will say this again, I LOVE the improvements, there are some, but what would really making Vega a rocking bingo place would be to have a room set up just for depositers…and don't get me wrong, I love new players joining, that's what keeps Vega in business! ahhh well, I've stated all this before, lol.

45. 

    45moncamoncha on Apr 21, 2009 at 2:59 pm:

    I guess I am confused about being a “depositing player” which I am, but I thought you couldn't even get in chat unless you deposit. I didn't think a free game was open to non depositers. The other night I was playing and CM asked If I had ever made a deposit, another player told her yes. I thought the room wouldn't open if a deposit had never been made. Any way I love the site and like my “new home”

46. 

    46Nascar29 on Apr 22, 2009 at 6:56 pm:

    LOL me again, you probably wont wanna post this one, but dont know how else to send ya an email. When I used to work as a cm at another site, we used to credit bb's ourselves. We had a real simple bb program. We would put in the players name, and the player would get a percentage of the bb's according to how much they spent on cards in the last 5 games. Like in order to get the full 2 bb's, you'd have to spend $1 per game for 5 games. If the player wasnt in the game, the comp program would tell you that and they would only get so much out of the 2 bb's. If the player wasnt a depositor, it would tell you that also. It was a very easy comp program and very easy to keep up with, I had like 80 in chat all the time. and would have to credit a real lot per game. Its just a suggestion, it would probably make it alot easier for cm's, and roomies would be happier about getting bb's right away again lol ( just a thought )

47. 

    47ruby23 on Apr 22, 2009 at 11:51 pm:

    i agree, i am widowed and cant afford to make many large deposits. when bb's were credited right away it keep me playing , when i was maxed i would redeposit. i have to wait till next day and since u only pay 2 players each game even when there 60-70 in room it my takes days to use them all. but dont get me wrong i'll still play lol only been here a few weeks but i found a new home love the players and all the chat hosts and of course the free games lol ruby23

48. 

    48ruby23 on Apr 23, 2009 at 12:04 am:

    i agree will joel, the players make out by having a 7 day rule, but bingovega does not, since we are waiting 24 hrs for bb's and with only 2 players a game winnign bb's, were not max ing outour bb's as fast, so most players, like me who cant depsoit everyday are waiting till next day for bb's and not making as many deposits, my opinion is pay more players each game, throw the bb's at them so they max and have to redeposit to play. remeber how many players u had during stopball when u paid all apose to now only paying 3 a game.

49. 

    49ruby23 on Apr 23, 2009 at 12:11 am:

    i agree, the bb's given right away keep the rooms full, and bigger pots , now i witness have players coming looking for bb's playing them and leaving till tommorrow.

50. 

    50ruby23 on Apr 23, 2009 at 12:18 am:

    I totaly agree with u, and i also have not been getting the newsleter and i have sent request several times also

51. 

    51ruby23 on Apr 23, 2009 at 12:20 am:

    i liked recieving them right away also

52. 

    52ruby23 on Apr 23, 2009 at 12:23 am:

    already did, lol lets make bingovega number 1

53. 

    53Joel on Apr 26, 2009 at 4:36 am:

    Hi Nascar29, thanks for sharing this with us. We welcome all comments and suggestions and all comments are approved as long as they're not offensive I'll share this idea with our tech team and see what's possible with our software provider.

54. 

    54Joel on Apr 26, 2009 at 4:39 am:

    Hi Rickie thanks for sharing your thoughts on the latest improvements from both viewpoints. With all the BingoVegan's feedback, I'm sure we'll be able to further improve the BB process. Thanks again.

55. 

    55Joel on Apr 26, 2009 at 5:36 am:

    Hi Nascar29, thanks for sharing this with us. We welcome all comments and suggestions and all comments are approved as long as they're not offensive I'll share this idea with our tech team and see what's possible with our software provider.

56. 

    56Joel on Apr 26, 2009 at 5:39 am:

    Hi Rickie thanks for sharing your thoughts on the latest improvements from both viewpoints. With all the BingoVegan's feedback, I'm sure we'll be able to further improve the BB process. Thanks again.

57. 

    57Joel on Apr 26, 2009 at 9:36 am:

    Hi Nascar29, thanks for sharing this with us. We welcome all comments and suggestions and all comments are approved as long as they're not offensive I'll share this idea with our tech team and see what's possible with our software provider.

58. 

    58Joel on Apr 26, 2009 at 9:39 am:

    Hi Rickie thanks for sharing your thoughts on the latest improvements from both viewpoints. With all the BingoVegan's feedback, I'm sure we'll be able to further improve the BB process. Thanks again.

Leave a Reply

Name Email Website URI

BingoVega on Facebook